How to print at the Isaac Newton Institute

Modified on Thu, 1 Oct at 4:32 PM

Printing to INI-PARTICIPANTS-MFD

Located outside room M12 on the mezzanine floor. [Colour & Black & White]

NB. Please be mindful to print in Black & White and avoid Colour unless needed.


TABLE OF CONTENTS



INFO REGARDING VPNS:
Printing may not work if you are using a VPN. The INI-PARTICIPANTS-MFD is only accessible from “inside” the Institute. As a VPN makes your device appear to be somewhere else. If your VPN client has an “allow LAN access” option, enabling it will allow you to print. Otherwise, you must temporarily disconnect the VPN before printing. You may reconnect after the job has been completed.


Direct Connection (USB Cable / USB Flash Drive)


You can print via a USB flash drive with PDF, JPEG, TIFF, XPS file types. Use the front-facing USB port to print.


We have also connected a direct USB Cable to allow the connection of laptops running Windows and MacOS.

It is possible to connect your laptop using the providing drop-cable and by simply pressing the MFD power button to ensure that the device is on; the device should automatically set up and add a connection to your computer.

Note: This may not work on all devices without appropriate drivers



 Windows 10/11

A locally available IP Print Queue is available and can be installed by manually adding an IP printer via the settings menu. 


Printer IP:

172.24.15.4


Instructions:


Alternatively, a member of the INI IT Team can do so upon request by submitting a ticket.



 MacOS

You can use a bash script to quickly install and configure the available printer

  • Open a terminal window
  • Run this command:
curl -s https://www.newton.ac.uk/print/install | bash


 iOS / iPadOS (AirPrint)

AirPrint is currently not available to use.

Due to multicast restrictions on the network, the AirPrint protocol cannot automatically detect the printer, and there is no way to manually add the printer to an iOS / iPadOS device.



 Linux

If your machine uses CUPS (most do!) you may use a bash script to quickly install and configure the available printers:

  • Open a terminal window
  • Become root (or use sudo): sudo bash
  • Run one of these commands:
wget -q -O - https://www.newton.ac.uk/print/install | bash
curl -s https://www.newton.ac.uk/print/install | bash
GET https://www.newton.ac.uk/print/install | bash

If you don’t have any of wget/curl/GET installed, you should be able to download the script in your web browser by visiting the following page: https://www.newton.ac.uk/print/install 

l

If you saved the script as a file named “INSTALL” then you can run it using:

sudo bash INSTALL


 Android / Other

For any other device, if you can add a printer manually, via IP address you should be able to print.

Printer IP:

172.24.15.4




 Troubleshooting


I cannot connect to the printer

  • Are you on eduroam?
  • Disconnect from any VPNs
  • Reboot your device
  • Try removing the printer and adding it again
  • Try USB direct connection


I can send a job to the printer, but the printer errors

  • Check the paper size, our printer will ONLY accept A4 paper size.
  • A common issue is "US Letter" will be set as the default paper size. Change this to A4 to print successfully. 


No/low paper

  • Reams of paper are located in the cupboard behind the printer.


No/low toner

  • The IT team receives automated alerts when toner is low, however toner will deplete quicker with higher usage. 
  • Please submit a support ticket if the toner needs changing.



Require additional help?

Submit a support ticket.

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