Frequently Asked Questions

Modified on Wed, 29 Nov, 2023 at 12:07 PM

Frequently Asked Questions


Do you have Guest WiFi?

Yes! You can connect to it via UniOfCam-Guest.


Do you have Eduroam at the INI?

Yes! You can connect to it via eduroam®.


Do you offer Wired ethernet connections at the INI?

No. For guests and visitors, we are not able to provide a hard-wired connection.
If you have any questions, please speak to the Isaac Newton Institute's IT Team.


UniOfCam-Guest kicks me off after 10 minutes!

When registering with UniOfCam-Guest, please ensure you click the "Confirm" button on the email you should receive.

Without verifying your email, your UniOfCam-Guest session will only last 10 minutes.


I'm experiencing issues with the WiFi. What can I do?

Please read this helpful article on some quick-fixes you can do yourself.


Still not working? - Drop us a helpdesk ticket, or come see us in person with your device.

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